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Technology and platforms for giving and volunteering

The Department commissioned the Queensland University of Technology Australian Centre for Philanthropy and Non-profit Studies to research emerging technology and platforms for giving of money, goods and skilled and un-skilled volunteering in Australia and overseas. This project assessed:

  • technology and platforms currently available in Australia and internationally
  • what has been evaluated about technology and platforms for giving that work in Australia and internationally
  • current Australian use and engagement with these, from existing literature and selected stakeholders
  • demographic information on usage:
    • by individual givers
    • by organisations that are effectively using platforms to raise funds (actively and passively)
    • users and non-users, to identify enablers and constraints;
  • emerging technology and platforms (what is on the horizon) in relation to:
    • giving cash and goods/items
    • skilled and unskilled volunteering
    • the potential for Australian givers, volunteers and the charitable sector to engage with these platforms and technologies, identifying any barriers

Technology and platforms for giving and volunteering was completed in mid 2016.

The information sheets below have been prepared by the Department of Social Services and draw from and build on the research undertaken by the Queensland University of Technology.